ECHO Warranty Regulations
Most frequent questions and answers
All ECHO rods are covered by the warranty for the original owner. Service covers all manufacturing inconsistencies, incidental damage, or anything that is keeping your ECHO rod from performing in a fish-able manner.
The Warranty covers the natural life of the product. What’s this mean? If your product fails due to wear and tear from regular use over the years, then ECHO would politely request you consider purchasing a new rod from your local Dealer.
While ECHO often uses the terms interchangeably since it all goes through their warranty department, there is a slight distinction: Warranties cover all manufacturing inconsistencies and defects. Repairs cover incidental breakages.
If you have a discontinued rod that is not repairable, and your repair/warranty issue is due to incidental breakage, you may be eligible to purchase a new equivalent model at a discount. This service is offered on a case-by-case basis. Select your model from the warranty submission page to determine your options.
ECHO does not offer an exchange service for warranty rods. In the rare instance where you are using a discontinued model ECHO no longer has parts for, ECHO will substitute the closest current model as your replacement.
Warranty/repair fees will be collected after your warranty claim has been received, inspected, and processed. BALTICFLYFISHER will contact you after your warranty claim is completed.
Balticflyfisher processes all received warranty claims within a few days. This can vary based on a number of unpredictable factors, but 2-3 days is the average. During busy times, processing could take up to a few weeks. If this is the case, BALTICFLYFISHER sincerely apologises in advance.
In the case ECHO is out of the parts needed and have more on the way, your repair may be delayed for up to a few weeks (this does not happen very often).